Patients and Visitors

Going Home

Your physician will determine the day of your discharge and will probably discuss the release with you. Nursing personnel will assist you in making preparations to leave. A nurse, nursing assistant or volunteer escort will accompany you to the lobby.

Case Management & Social Services Department

Case managers can assist you and your family with discharge planning and counseling. A case manager will visit you early in your hospital stay to discuss any possible discharge needs and plans to address these needs. The case management team can arrange for placement in an extended-care or nursing home facility if needed. They assist with arranging services such as skilled home-health visits, outpatient treatments, homemakers, meal delivery or medical transportation to ensure a safe transition home. They may be able to assist with financial assistance that is available.

Case managers communicate with your physicians, the rest of your healthcare team and your insurance's medical-management team to coordinate your hospital stay and discharge plan.

Memorial Home Services

Memorial Home Services focuses on serving our customers by providing quality products and services on time, seven days a week, 24 hours a day. Memorial Home Services has thousands of products from which to choose. A call to us will ensure you the best product selection of home medical equipment, wheeled mobility, adaptive equipment, home respiratory, home infusion and medical supplies. Product information, price and delivery are available through our knowledgeable representatives who can assist you. Our courteous drivers will both assemble and educate the customer in the safe use of the equipment. Your time is valuable. Memorial Home Services is committed to making the referral process quick and simple. Orders are accepted by phone or fax. Memorial Home Services participates with and bills to most third-party insurance plans and contracted managed care organizations. We also have retail showrooms in four central Illinois locations: Lincoln, Taylorville, Jacksonville and Springfield.

Home Healthcare and Hospice Coordinators

Home healthcare and hospice coordinators from Memorial Home Services make the transition from hospital to home as smooth as possible. They partner with physicians, the hospital staff, families and patients to help plan your home-care treatment. Skilled care, patient education and support are a hallmark of Memorial Home Services. Home-health services are covered by Medicare, Medicaid and most insurance companies. The highly trained and professional staff offers various programs and services such as:

  • Skilled nursing care, including psychiatric care, wound/stoma therapy, maternal/child care and perinatal care.
  • Physical, occupational and speech therapy.
  • Certified nurse assistants provide meal preparation, ambulation exercise, bathing and personal hygiene.
  • The Continuous Care program provides private duty/private pay, non-skilled services such as light housekeeping, meal preparation, bathing, personal hygiene, shopping and errands.

Memorial Home Services also offers hospice care for the terminally ill and their loved ones in both patients' homes and nursing homes. By providing advanced pain and symptom control along with emotional and spiritual support, hospice care enables patients to live as fully and comfortably as possible while focusing on their quality of life.

Memorial Home Services is state-licensed, Medicare/Medicaid certified and accredited by the Joint Commission on Accreditation of Healthcare Organizations.