Abraham Lincoln Memorial Hospital is committed to providing quality health care and service to all patients. In order to continue this mission, it is essential that payment be received for services provided.
As a courtesy to our patients and their families, ALMH submits claims to any insurance company according to the following guidelines. To do this efficiently, it is important to present accurate and complete insurance information at the time of your registration.
By working together, we minimize billing cost as well as misunderstandings that could be costly to our patients. We ask for your assistance in paying your portion of emergency or other outpatient and inpatient charges at the time of service.
Our patient financial services representatives are ready to assist you with billing questions, itemized statement requests, account disputes, or assistance with making payment arrangements. Please contact us at (217) 732-2161 ext. 55649, Monday through Friday between 8 a.m. to 4:30 p.m. (except holidays). You may also mail your request or question to ALMH, 200 Stahlhut Dr., Lincoln, Illinois 62656 Attn: Patient Financial Services, or via email to MyBill@almh.org.
It is our goal to respond to any question(s) and or dispute(s) within two business days after receipt.
Please include or have the following information available when calling or emailing Patient Financial Services to help expedite your request:
- Patient Account Number
- Patient's Date of Birth
- Date of Service
- Include in your email, the best time to contact you with a day time number(s), and a general explanation of your question(s).